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Excellent customer communication and service. From initial inspection, job estimate to the price quote to the appointment arrangements to the prompt arrival on installation day the Sola-Brite team never dropped the ball.
I had three solar tubes installed. The technician was experienced and competent. He was also a warm and funny guy. Job took about four hours.
The quality of the components was good. I watched the installation. 24" round holes get cut into the roof. Guaranteed weather tight fit is mandatory.
Job and parts are guaranteed for 10 years.
Cost per skylight = $900 before 30% US federal tax credit.
Wow! Was I impressed with the entire process! Thank you Sola-Brite for being a great example of what fantastic customer service is all about.
I initially met a rep from this company about 3 years ago at a local Home Show. I have lived in my home for 11 years. There were 3 areas that absolutely needed to be brightened up with skylights. So I thought about it for 3 long years - what a pity as I should have jumped on this immediately after seeing the results!
Every person that I dealt with from the initial call to the installation and follow up payment was very knowledgable and efficient. The installer they sent out had 9 years experience installing solar tubes. I selected the product that allows for a tax credit and after the install was complete, I was in love with my home all over again.
Thank you Sola-Brite for really exceptional work!
A very positive experience, from meeting with the sales rep to the installation. Good product, competent company. Would definitely recommend.
Got a solar tube and a whole house fan. Low-pressure, high knowledge sales. Superb installation service. Overall a great experience, and the products work as advertised.
Installation was quick and very neat
I can't say enough about this Company. They are all very professional, communicate well, and are there to answer any questions you may have. John the Owner stayed in constant contact with me and he responds very quickly. They upgraded 3 Solar Tubes for me and they are stunning , far superior then the ones I had before. These were done the end of July 2018. They cannot be compared to LED lights, the natural sunlight that comes through is amazing, that I don't need to use my lights. I have one in my Master Bathroom, one over the Shower, and one in my Hallway Bathroom. Being in a Townhouse after living in a house I missed not having windows in these areas so this resolved the issue and are even better. Bill came out and showed me the difference between the rigid tubing they use and the coiled ones I currently had and there was no comparison. I then decided on a Whole House Fan about a week later as I have vaulted open beam ceilings , a SSW exposure and the area gets hot. I have used it many times to get the fresh early morning and late night air sucked in, and even slept with it on all night. I have not used my a/c since it was installed. Mufid was was my installer for all 4 products and he is amazing, very knowledgeable, cleans up very well and is a joy to work with,not to mention fun. I referred them to several people who came by to see mine and they have also had them done and are very happy. Sam who works in the office is great and very organized making sure everything is arranged and that everyone comes when expected. HIGHLY RECOMMEND.
Both the sales rep & the installer were great I would definitely recomment to others. I love my new skylights.
Couldn't be happier that we choose Sola Brite for our solar tube project. We LOVE the way they brightened up our home! The folks at Sola Brite were pleasant and easy to work with, prompt, and finished with a clean, perfect installation. We had put off this job for many years because we didn't want to end up with a leaky roof resulting from a poor product or installation. No worries, now! It's beautiful and sound. Great job, Sola Brite.
Great customer service. Bill sat down with me to discuss every option for my home and helped me to understand exactly what I would be getting. Installers were clean, efficient and friendly.
Ken was a very professional and experienced installer. He came on time on the day of installation. Very curteous and efficient, and kept the room really clean during the whole installation process.